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FAQs

frequently asked question

Pre-Registration

How do I register for a course?
After successfully paying for one of our courses, you will be automatically registered for the course you purchased. You will gain immediate access to your account page where you can see a list of your purchased courses. If you are enrolling in our eCourse, upon payment completion, you will be able to immediately begin your eCourse.
You must have Internet or Wi-Fi access. Our proprietary online educational system is designed to accommodate nearly all desktop computers, laptops, tablets and smartphones. We do suggest that you take your course on a computer or tablet, but smartphones are also able to view and track your progress. Internet Explorer (version 6 & greater), Firefox (version 2.0 & greater), Safari and Chrome are supported and regularly tested for optimal performance. We will continue to work on expanding product support for additional browsers in the future. In some cases, slow Internet speeds or older computers may effect your video clarity. If you experience any issues, please contact us so we can offer assistance in offering solutions to your technical issue.
Our proprietary online educational system is designed to accommodate nearly all desktop computers, laptops, tablets and smartphones. We do suggest that you take your course on a computer or tablet, but smartphones are also able to view and track your progress. Some features such as our personalized note taking are easier to record when using computers or tablets. In some cases, slow Internet speeds may also effect your video clarity. If you experience any issues, please contact us so we can offer assistance in offering solutions to your technical issue.
By system default, all students have 180 days from the date of registration to complete the eCourse. If you anticipate or encounter any issues that will prevent you from completing your eCourse within the 180 days, please contact as soon as possible
The eCourse is $249
All states and cities have their own individual licensing requirements. We encourage you to always consult your own state laws before taking any continuing education courses. As a courtesy, we have provided a link to the Federation of State Massage Boards (FSMTB) to guide you.
Anyone is welcomed to take our eCourse. However, we encourage you to have a basic understanding of anatomy & physiology. You should always check with your individual state laws if your intention is to charge a fee for this service. Many people take this eCourse for personal self-knowledge.
Please contact us and we would be happy to provide you with a 20% discount.
The primary reason for us creating this eCourse was due to the fact that we can only visit so many places around the world. We design our eCourse in a manner that gives the look and feel of attending our live workshops. Much of the footage in the eCourse is obtained from various live events we have taught. Live workshops are a lot of fun, but we have had outstanding feedback from students that confirm that our eCourse is as informative and educational as a live class without ever having to leave your home. We put considerable, technical effort into creating and on-line classroom that has a live workshop feel.
We currently provide CE’s for NCTMB (16), NASM (1.6) & AFAA (15). You may select which provider you are seeking CE’s for at check-out.
At this time, we only offer CE’s for Massage Therapists and Personal Trainers. If you are interested in us providing CE’s for your profession, please send us a request.
The eCourse is self-paced, meaning you can jump in and out at any time, picking up where you left off. If you were to sit down to try and complete the eCourse in one sitting, it would take approximately 6 hours. This does not include the time it would take for you to submit the evaluations and videos at the conclusion of the eCourse. This may take additional time since you will need a subject to tape for your submissions.
Yes, please contact us for more information
Yes, we offer classes across the US and Canada. These classes qualify for a portion of the eCourse Certification. If you choose to fulfil the certification requirements, we will mark the work completed in the live class as complete in your eCourse. The K-Cuts Taping System Certification consists of 65 multiple choice that are derived from both the eCourse and the recommended reading links provided along the way. Additionally, candidates will provide 9 evaluations of pre-selected applications and submit images of each completed application. The final step to complete the certification will be the submission of 2 video practicals that students will explain, in detail, the application being demonstrated. A successful passing grade of 80% is required in order to be able to download your certificate of completion, worth 16 NCTMB approved CE’s. Upon successful completion of this course, you will also be able to download your certification certificate and earn the designation of Certified Kinesiology Taping Specialist or CKTS™. Didn’t pass the first time? No worries. We will work with you until you are confident, certified and on your way to a successful career as a CKTS™. Not only is the K-Cuts Taping System Certification eCourse one of THE best on-line CE values out there, there is no other on-line certification like it. We have a combined 40 years of experience in the treatment room & teaching. We have taught classes across the US and Canada. One of our biggest regrets and challenges was trying to reach those of you who are not close to the typical large markets that commonly get live courses. We are so excited to be able to offer this unique and extraordinary learning experience to everyone, without anyone having to ever pack a bag.
Every state has different standards for professional licensure. It is strongly recommended that you check with your state’s professional licensure board to determine what CE’s are accepted.
No, we sell education. We suggest that you purchase your kinesiology tape through a distributor such as ScrippHessco.
Yes. The eCourse has been developed for professionals, but is designed to be understood by most. We have many “soccer moms”, coaches and athletes take this eCourse for their own personal use.
If you purchased this eCourse through a distributor, upon payment, you will have a book shipped along with a roll of tape. On the inside cover of the book will be instruction on how to enroll in the eCourse and get started.
Yes. Please contact us and we will be happy to see if we can add a date to our calendar.
Yes! Upon certification, Certified Kinesiology Taping Specialists (CKTS) are encouraged to keep their new skills sharp by constant practice, application and research. We do not require any additional fees at this time.

The expiration date on your certificate refers to the NCBTMB Approved Provider (us). This expires every 2 years. If you have an older print out of your certificate, you can always reprint a new one from your account that has our current Approved Provider status, however, it is not required you do this.

Refund Policy

Can I get a refund?
All eCourse sales are final upon commencement of the eCourse. A full refund will be granted within 24 hours of the time of purchase, provided that you have not started the eCourse and your products have not been shipped. If you have not started the eCourse, but your products have shipped, you will receive a refund of the amount paid for the eCourse minus the value of the products shipped (Book: $49.99 + Roll of Kinesiology Tape + $9.99 +Shipping cost). There will also be an additional $10 administration fee.

Technical Support

I had to leave in the middle of a video will it start from where I left off?

Users are required to mark each section complete in order to complete that section and move on to the next section or chapter. In the event that you leave during one of those sections, you will be required to start that section over. All completed sections are recorded and if you require multiple sessions to complete the course, as expected, you will be able to resume the course from your last completed section.

Each section video is set to automatically play when the page loads. If you click on the video, it will pause the video. Please first try clicking on the video to see if you inadvertently paused the video. If you didn’t, please make sure that you are receiving adequate Internet connection by visiting another, less-commonly visited website in another browser or tab. If the issue persists, please contact us by emailing us at [email protected]

Our video courses are delivered on one of the world’s most reliable video streaming providers. If you happen to be experiencing buffering, or slow video delivery, please consider the following:

1. Close all other websites, browser tabs, and software programs. Your computer may be allocating too much power to other websites or programs.

2. Clear your cache (instructions on how to do so here) and then restart your Internet browser.

3. Computers that have not been restarted in awhile will often encounter slower speeds. We suggest that you restart your computer and then try your online course again.

4. Phones that are not connect to a Wi-Fi, or a poor performing Wi-Fi will often encounter slower speeds. We suggest finding a location where better reception is available, or using a computer that has a direct-wired Internet connection.

All eCourse sales are final upon commencement of the eCourse. A full refund will be granted within 24 hours of the time of purchase, provided that you have not started the eCourse and your products have not been shipped. If you have not started the eCourse, but your products have shipped, you will receive a refund of the amount paid for the eCourse minus the value of the products shipped (Book: $49.99 + Roll of Kinesiology Tape + $9.99 +Shipping cost). There will also be an additional $10 administration fee.

Taking A Course

How do I take my course?

After successfully paying for and registering for your course, you will be able to access your account page. You will be able to view your registered courses in the “My Account Dashboard,” as well as the Registered Online Classes dashboard. From there, you will be able to begin taking the course at the bottom of the course page by starting from the first course section.

You will need to complete each section in order to move onto the next section, by clicking on the “Mark Section Complete” button in the lower left corner of each section page. Please keep in mind that while each video can be paused or rewound for your convenience, each section is time restricted. You will not be able to advance to the next section or topic until your current section is marked complete.

You may pause and rewind the video for your convenience, but all sections are time restricted so you will not be able to advance to the next section or chapter until your current section is marked complete.

Please remember to complete each section and/or topic successfully by clicking on the “Mark Section Complete” button after the current section has completed in order advance. If you leave the page or do not click the mark complete button, your progress will not be recorded and you will have to resume the course from the beginning of that section.

Notes are very valuable when reviewing long duration courses. We provide this complimentary service to enhance your overall experience. You can access your notes here. We do suggest saving or printing these notes after completing the course, as they will expire at the end of your 180-day requirement.

Certification

How do I print my certificate once I complete the course?
Certificates documenting your course, credits received, and date of completion are available once you have completed the full course requirements. You can access your certificate of completion by logging into your account page, and then visiting your online course. That page will contain a button/link which will enable you to view and print your certificate. If you do not see this button, it means you have not completed the course. In the event that you encounter an issue, are unable to gain access to your certificate, or the certificate is populating incorrect information, please contact us at [email protected]. Please keep in mind that the final portion of the course involves assignments that must be submitted, reviewed and graded. Therefore, your certificate will not be available until you have successfully passed the exam portion of the course.
Your records will be available for up to 1 year from the time of completion. We highly recommend saving a copy of your certificate on your computer, as well as printing extra copies. If you experience any issues, please contact us at [email protected].
Your annual recertification will consist of a short quiz that will ask questions related to what was covered in the eCourse as well as new content we have shared with you.
No. At this time, there is no fee to re-certify.

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