Frequently Asked Questions | Learn2Tape Kinesiology Taping

FAQs

frequently asked question

Pre-Registration

How do I register for a course?

After successfully paying for one of our courses, you will be automatically registered for the course you purchased. You will gain immediate access to your account page where you can see a list of your purchased courses. If you are enrolling in our eCourse, upon payment completion, you will be able to immediately begin your eCourse.

What are the technology requirements for the course?

You must have Internet or Wi-Fi access. Our proprietary online educational system is designed to accommodate nearly all desktop computers, laptops, tablets and smartphones. We do suggest that you take your course on a computer or tablet, but smartphones are also able to view and track your progress. Internet Explorer (version 6 & greater), Firefox (version 2.0 & greater), Safari and Chrome are supported and regularly tested for optimal performance. We will continue to work on expanding product support for additional browsers in the future. In some cases, slow Internet speeds or older computers may effect your video clarity. If you experience any issues, please contact us so we can offer assistance in offering solutions to your technical issue.

May I take courses using my mobile phone or tablet?

Our proprietary online educational system is designed to accommodate nearly all desktop computers, laptops, tablets and smartphones. We do suggest that you take your course on a computer or tablet, but smartphones are also able to view and track your progress. Some features such as our personalized note taking are easier to record when using computers or tablets. In some cases, slow Internet speeds may also effect your video clarity. If you experience any issues, please contact us so we can offer assistance in offering solutions to your technical issue.

How long do I have to complete my course?

By system default, all students have 180 days from the date of registration to complete the eCourse. If you anticipate or encounter any issues that will prevent you from completing your eCourse within the 180 days, please contact as soon as possible

How much is the eCourse?

The eCourse is $249

Can I practice kinesiology taping in my state?

All states and cities have their own individual licensing requirements. We encourage you to always consult your own state laws before taking any continuing education courses. As a courtesy, we have provided a link to the Federation of State Massage Boards (FSMTB) to guide you.

What are the prerequisites for your courses?

Anyone is welcomed to take our eCourse. However, we encourage you to have a basic understanding of anatomy & physiology. You should always check with your individual state laws if your intention is to charge a fee for this service. Many people take this eCourse for personal self-knowledge.

Do you offer a discount for first responders, military service members and veterans?

Please contact us and we would be happy to provide you with a 20% discount.

Is it better to take this course on line or at a live workshop?

The primary reason for us creating this eCourse was due to the fact that we can only visit so many places around the world. We design our eCourse in a manner that gives the look and feel of attending our live workshops. Much of the footage in the eCourse is obtained from various live events we have taught. Live workshops are a lot of fun, but we have had outstanding feedback from students that confirm that our eCourse is as informative and educational as a live class without ever having to leave your home. We put considerable, technical effort into creating and on-line classroom that has a live workshop feel.

How many CE’s do I get?

We currently provide CE’s for NCTMB (16), NASM (1.6) & AFAA (15). You may select which provider you are seeking CE’s for at check-out.

Do you offer CE’s for Chiropractors, Physical Therapists, Occupational Therapists or Athletic Trainers?

At this time, we only offer CE’s for Massage Therapists and Personal Trainers. If you are interested in us providing CE’s for your profession, please send us a request.

How long does the eCourse take?

The eCourse is self-paced, meaning you can jump in and out at any time, picking up where you left off. If you were to sit down to try and complete the eCourse in one sitting, it would take approximately 6 hours. This does not include the time it would take for you to submit the evaluations and videos at the conclusion of the eCourse. This may take additional time since you will need a subject to tape for your submissions.

Do you offer discounts for group practices or hospitals?

Yes, please contact us for more information

Do you offer a live class?

Yes, we offer classes across the US and Canada. These classes qualify for a portion of the eCourse Certification. If you choose to fulfil the certification requirements, we will mark the work completed in the live class as complete in your eCourse. The K-Cuts Taping System Certification consists of 65 multiple choice that are derived from both the eCourse and the recommended reading links provided along the way. Additionally, candidates will provide 9 evaluations of pre-selected applications and submit images of each completed application. The final step to complete the certification will be the submission of 2 video practicals that students will explain, in detail, the application being demonstrated. A successful passing grade of 80% is required in order to be able to download your certificate of completion, worth 16 NCTMB approved CE’s. Upon successful completion of this course, you will also be able to download your certification certificate and earn the designation of Certified Kinesiology Taping Specialist or CKTS™. Didn’t pass the first time? No worries. We will work with you until you are confident, certified and on your way to a successful career as a CKTS™. Not only is the K-Cuts Taping System Certification eCourse one of THE best on-line CE values out there, there is no other on-line certification like it. We have a combined 40 years of experience in the treatment room & teaching. We have taught classes across the US and Canada. One of our biggest regrets and challenges was trying to reach those of you who are not close to the typical large markets that commonly get live courses. We are so excited to be able to offer this unique and extraordinary learning experience to everyone, without anyone having to ever pack a bag.

Does this eCourse qualify for CE’s in my state?

Every state has different standards for professional licensure. It is strongly recommended that you check with your state’s professional licensure board to determine what CE’s are accepted.

Do you sell kinesiology tape?

No, we sell education. We suggest that you purchase your kinesiology tape through a distributor such as ScrippHessco.

Can I take this eCourse if I am NOT a licensed professional?

Yes. The eCourse has been developed for professionals, but is designed to be understood by most. We have many “soccer moms”, coaches and athletes take this eCourse for their own personal use.

I purchased this eCourse from a distributor of your program. How do I access the eCourse?

If you purchased this eCourse through a distributor, upon payment, you will have a book shipped along with a roll of tape. On the inside cover of the book will be instruction on how to enroll in the eCourse and get started.

Can I suggest a location for you to host a live workshop?

Yes. Please contact us and we will be happy to see if we can add a date to our calendar.

Once I am Certified, does it last forever?

Yes! Upon certification, Certified Kinesiology Taping Specialists (CKTS) are encouraged to keep their new skills sharp by constant practice, application and research. We do not require any additional fees at this time.

Why does it look like my Certification has expired?

The expiration date on your certificate refers to the NCBTMB Approved Provider (us). This expires every 2 years. If you have an older print out of your certificate, you can always reprint a new one from your account that has our current Approved Provider status, however, it is not required you do this.

Refund Policy

Can I get a refund?

All eCourse sales are final upon commencement of the eCourse. A full refund will be granted within 24 hours of the time of purchase, provided that you have not started the eCourse and your products have not been shipped. If you have not started the eCourse, but your products have shipped, you will receive a refund of the amount paid for the eCourse minus the value of the products shipped (Book: $49.99 + Roll of Kinesiology Tape + $9.99 +Shipping cost). There will also be an additional $10 administration fee.

Technical Support

I had to leave in the middle of a video will it start from where I left off?

Users are required to mark each section complete in order to complete that section and move on to the next section or chapter. In the event that you leave during one of those sections, you will be required to start that section over. All completed sections are recorded and if you require multiple sessions to complete the course, as expected, you will be able to resume the course from your last completed section.

I press play and nothing is happening. What do I do?

Each section video is set to automatically play when the page loads. If you click on the video, it will pause the video. Please first try clicking on the video to see if you inadvertently paused the video. If you didn’t, please make sure that you are receiving adequate Internet connection by visiting another, less-commonly visited website in another browser or tab. If the issue persists, please contact us by emailing us at [email protected]

My video is buffering (stopping and starting every few seconds) what can I do to fix this?

Our video courses are delivered on one of the world’s most reliable video streaming providers. If you happen to be experiencing buffering, or slow video delivery, please consider the following:

1. Close all other websites, browser tabs, and software programs. Your computer may be allocating too much power to other websites or programs.

2. Clear your cache (instructions on how to do so here) and then restart your Internet browser.

3. Computers that have not been restarted in awhile will often encounter slower speeds. We suggest that you restart your computer and then try your online course again.

4. Phones that are not connect to a Wi-Fi, or a poor performing Wi-Fi will often encounter slower speeds. We suggest finding a location where better reception is available, or using a computer that has a direct-wired Internet connection.

I had to leave in the middle of a video will it start from where I left off?

Taking A Course

How do I take my course?

After successfully paying for and registering for your course, you will be able to access your account page. You will be able to view your registered courses in the “My Account Dashboard,” as well as the Registered Online Classes dashboard. From there, you will be able to begin taking the course at the bottom of the course page by starting from the first course section.

You will need to complete each section in order to move onto the next section, by clicking on the “Mark Section Complete” button in the lower left corner of each section page. Please keep in mind that while each video can be paused or rewound for your convenience, each section is time restricted. You will not be able to advance to the next section or topic until your current section is marked complete.

Can I fast-forward, rewind or pause?

You may pause and rewind the video for your convenience, but all sections are time restricted so you will not be able to advance to the next section or chapter until your current section is marked complete.

The section completed, now what?

Please remember to complete each section and/or topic successfully by clicking on the “Mark Section Complete” button after the current section has completed in order advance. If you leave the page or do not click the mark complete button, your progress will not be recorded and you will have to resume the course from the beginning of that section.

Should I take notes?

Notes are very valuable when reviewing long duration courses. We provide this complimentary service to enhance your overall experience. You can access your notes here. We do suggest saving or printing these notes after completing the course, as they will expire at the end of your 180-day requirement.

Certification

How do I print my certificate once I complete the course?

Certificates documenting your course, credits received, and date of completion are available once you have completed the full course requirements. You can access your certificate of completion by logging into your account page, and then visiting your online course. That page will contain a button/link which will enable you to view and print your certificate. If you do not see this button, it means you have not completed the course. In the event that you encounter an issue, are unable to gain access to your certificate, or the certificate is populating incorrect information, please contact us at [email protected]. Please keep in mind that the final portion of the course involves assignments that must be submitted, reviewed and graded. Therefore, your certificate will not be available until you have successfully passed the exam portion of the course.

Will I be able to access my records in the future?

Your records will be available for up to 1 year from the time of completion. We highly recommend saving a copy of your certificate on your computer, as well as printing extra copies. If you experience any issues, please contact us at [email protected].

What does the annual recertification entail?

Your annual recertification will consist of a short quiz that will ask questions related to what was covered in the eCourse as well as new content we have shared with you.

Is there a fee for recertification?

No. At this time, there is no fee to re-certify.

Still not sure?

Learn how to tape a Bunion!

Below you will find a preview of what you should expect upon completing the eCourse portion of the K-Cuts Certification. It is important to understand that in order to complete your certification, you will need to complete three (3) final components of the eCourse.

A comprehensive multiple-choice examination
Nine (9) practical evaluations
Two (2) video submissions

A comprehensive multiple-choice examination

In preparation of the Certification Exam, you may review any of the previous sections from the eCourse. When you’re ready to begin the certification portion of this course, you may start by taking the multiple-choice examination.

Nine (9) practical evaluations (Image submissions)

The second portion of the certification exam is designed to give you practice with various applications prior to advancing to the final portion of the exam. To complete this portion of the exam, you must submit a photo for 9 different applications that we have selected for you, as well as answer a few questions pertaining to each application evaluation. Please be sure to follow these evaluation upload guidelines prior to uploading your images.

Perform all application prior to advancing below
Take a picture of each application
Is your image in focus?
Does it clearly display the completed application? (a different angle may be better)
Did you follow the K-Cut ‘recommendations’ page to ensure optimal outcomes?

You will be asked to perform the following applications: Don’t be afraid to follow along with the videos or to use the book or eBook.

Trigger Point
Deltoid
Hamstring
Calf
AC Joint Sprain?
Acute Shoulder Bursitis?
PFPS?
Shin Splints?
Plantar Fasciitis?

Once you have completed each application and taken the pictures, you are ready for submission. We strongly encourage students to do all 9 applications and photos before advancing to the next section.

Two (2) Video Practical’s- (Video submissions)

Submit videos of you executing two kinesiology taping applications on a subject (you may use the same person for both).

For your first application, please perform either a Hamstring Strain, Quad Strain, AC Joint Sprain, or Calf Strain application.

For your second application, please perform either a Shin Splints, ITB Syndrome, Patella Femoral Pain Syndrome, Plantar Fasciitis, Golfer’s Elbow, or Tennis Elbow application.

Please be certain that you include the following information clearly:

Tell us the name of the application, the objective, the target tissue and method of application.
Verbally walk us through each step as you apply the tape. Be certain to not skip any of our recommendations so that we are confident that you understand the importance of even the smallest details.
Ignore the camera, talk to your subject.
Did the therapist vigorously rub the tape after it was applied to activate the adhesive?
Be certain that you are not blocking the application with your body. It is best to keep the camera at a shooting angle that is perpendicular to where you are standing with the subject.
Do not worry about editing. Raw footage is fine. Shoot the video as often as you need to prior to submission. Please keep in mind that individual videos may not exceed 500MB (approximately 5-10 minutes of video).
You can ask the subject to hold the camera if the application allows for it.

Video Submission Grading

TAPING OBJECTIVE: Identified type of application and clearly explained the purpose of the chosen application to the client

CLEANING: Cleaned the area (removed any hair, dirt or oils) prior to applying the kinesiology tape

CLIENT POSITION: Placed the area in a stretched position before applying the therapeutic zone to the skin (Exception: JA applied in neutral position)

TAPE TENSION: Applied ends with no tension and verbally identified therapeutic zone tension level as tape was being applied.

ACTIVATE ADHESIVE: Vigorously rubbed the tape after it was applied in order to activate the adhesive

INSTRUCTIONS FOR WEAR: Offered instructions for the proper wear and care of the tape such as avoiding high heat, trimming loose pieces of tape, patting tape dry with a towel after bathing or swimming, options for removal after 3-5 days (in direction of hair growth, roll tape off, soak in tub, coat with vegetable oil…)

It is important that you read the directions and follow them carefully in order to successfully complete the certification process. Once we have received all your completed work, you will be issued your certificate. We will take the appropriate time to review all materials. If we feel that you need to resubmit any image or video again, we will reach out to you. Please read all emails that you receive in order to gather all the information you will have questions about.

#Getyourtapeon

my account

FAQs