FAQs

kinesiology taping certification questions

Pre-Registration

How do I register for a course?

After paying, you’ll be automatically registered and can immediately access your account dashboard to begin your course.

 

You need Wi-Fi or internet access. Our platform works on desktop, laptop, tablet, and smartphone. For best experience and note-taking, we recommend a computer or tablet.

Yes. All devices are supported, but some features (like notes) are easiest on computers/tablets.

You have as long as you need. 

The eCourse is $299 (subject to change)

Licensing requirements vary by state. Consult your state board or licensing agency for professional practice guidance.

 

Anyone can take the course, but a basic understanding of anatomy & physiology is recommended. If you plan to bill clients, check your state regulations.

Yes — contact us for a discount.

 

Live workshops are great, but our eCourse is designed to feel like a live class and deliver the same core content without travel.

Currently we offer 16 NCBTMB CE’s, plus select credits for NASM, APTA, and AFAA. Credit varies by governing body.

Yes. Please contact us for more information.

The eCourse is self-paced. Watching all videos straight through takes about 6 hours. Completing assignments (photos/video submissions) will add time.

Yes, please contact us for more information

Yes — live workshops are offered in the US and Canada. Completion from a live workshop can be credited toward certification.

Every state has different standards for professional licensure. It is strongly recommended that you check with your state’s professional licensure board to determine what CE’s are accepted.

No, we sell education. We suggest that you purchase your kinesiology tape through a reputable distributor.

Yes — the course is designed for clinicians and motivated non-clinicians (coaches, trainers, athletes, parents, etc.).

If you bought through a distributor, a book with enrollment instructions is included. Use those instructions to enroll and get started.

Yes. Please contact us and we will be happy to see if we can add a date to our calendar.
Yes! Upon certification, Certified Kinesiology Taping Specialists (CKTS) are encouraged to keep their new skills sharp by constant practice, application and research. We do not require any additional fees at this time.

Your CKTS™ designation does not expire.
The NCBTMB approved provider status (our ability to issue credits) is renewed every 2 years — but your certification remains valid.
If you see an old print-out with an expired provider date, simply reprint a new certificate from your account.

Refund Policy

Can I get a refund?

Yes, under certain conditions:

• Full refund within 24 hours of purchase if the course has not been started and no physical products have shipped.
• If products are shipped but the course has not begun, you will be refunded minus the value of shipped items plus a $10 admin fee.
• Once you begin the eCourse (even one module), sales are final.

Technical Support

I had to leave in the middle of a video will it start from where I left off?

No–sections must be completed in order, and progress is recorded when “Mark Section Complete” is clicked. If you leave and return to a section you haven’t marked complete, you’ll need to start that section over.

 

Click the video once to make sure it hasn’t been paused.
• Check your internet connection.
• Try refreshing the page or clearing your browser cache.
• If the issue continues, contact support at [email protected]

Close other tabs or programs
• Restart your device
• Try a different browser or a wired internet connection

Taking A Course

How do I take my course?

After registration, go to your account dashboard and launch the course. Complete each section and click “Mark Section Complete” to advance.

 

No. You may pause or rewind videos, but sections must be completed in order. You must mark each section complete before progressing.

Please remember to complete each section and/or topic successfully by clicking on the “Mark Section Complete” button after the current section has completed in order advance. If you leave the page or do not click the mark complete button, your progress will not be recorded and you will have to resume the course from the beginning of that section.

Yes — notes improve retention and make certification work easier. Your note entries are available in your account, but they will expire at the end of your 180-day course window.

Certification

How do I print my certificate once I complete the course?

Once you complete all requirements—including assignments and the exam with a passing score—you can download and print your certificate from your course page.

Yes — course records remain available up to 1 year after completion. We recommend downloading and saving a copy of your certificate for your records.

Still not sure?

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